UB Started trialling Eventbrite in July 2021.
As attendance at UB events has grown, the Steering Committee identified the following issues that Eventbrite could help with:
Registrations for parties has risen dramatically
The expectations of members have increased
The need to simplify and automate the party and workshop registration process
Online payment & refund system
Automated emails, tickets & refund management
Detailed database management
COVID Restrictions and the ability to Scan tickets entering the event
After the trial period, the UB Steering Committee will assist party organisers in running events through the Eventbrite portal.
It is accepted that the Eventbrite handling fee will be incorporated into the ticket price. Members will not be charged any handling fees.
Events Cancelled - Eventbrite
When the decision is made by the organiser to cancel an event, tickets will automatically be refunded by Eventbrite.
You will receive two emails:
Email #1 - from the organiser explaining the situation with the event
Email #2 - from Eventbrite telling you that your Order #xxxxxx has been cancelled.
The refund will then be issued and the process will take 3-7 days to reach your bank account.
Refunds for some events are available prior to the event taking place, use the Eventbrite link on your ticket to request this.
Refunds are not available after the event has taken place.